Gaya APA
BUTTLE, Francis, SUBIYANTO, Arief. (2004).
Customer Relation Management: Concept and Tools = Manajemen Hubungan Pelanggan: Konsep dan Peralatan (Ed.1).
Amsterdam:
Elsevier.
Gaya Chicago
BUTTLE, Francis, SUBIYANTO, Arief.
Customer Relation Management: Concept and Tools = Manajemen Hubungan Pelanggan: Konsep dan Peralatan.
Ed.1
Amsterdam:
Elsevier,
2004.
Text.
Gaya MLA
BUTTLE, Francis, SUBIYANTO, Arief.
Customer Relation Management: Concept and Tools = Manajemen Hubungan Pelanggan: Konsep dan Peralatan.
Ed.1
Amsterdam:
Elsevier,
2004.
Text.
Gaya Turabian
BUTTLE, Francis, SUBIYANTO, Arief.
Customer Relation Management: Concept and Tools = Manajemen Hubungan Pelanggan: Konsep dan Peralatan.
Ed.1
Amsterdam:
Elsevier,
2004.
Print.